Job Description
Join our award-winning team at Grand Hospitality Group! We're seeking dynamic individuals to fill part-time hotel staff positions in vibrant San Jose, CA. As a key member of our hospitality family, you'll deliver exceptional guest experiences while enjoying competitive pay and flexible scheduling. Perfect for students, career-changers, or those seeking work-life balance. Apply today to become part of San Jose's premier hospitality destination!
Responsibilities
- Provide exceptional guest service at front desk, including check-ins, check-outs, and concierge assistance
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve concerns promptly
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Uphold brand standards through cleanliness and professional presentation
- Assist with event setup and guest functions as needed
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Basic computer proficiency and reservation system knowledge
- Attention to detail and problem-solving abilities
- Positive attitude with commitment to guest satisfaction
- Must be authorized to work in the United States