Job Description
Join our award-winning team as a Front Desk Agent at the heart of Albuquerque's vibrant hospitality scene! We're urgently seeking enthusiastic individuals with a passion for customer service to create memorable guest experiences. No prior experience required – we provide comprehensive training to launch your career in hospitality.
Our modern downtown hotel offers competitive benefits, growth opportunities, and a supportive work environment. Perfect for career changers or recent graduates looking to enter the dynamic hospitality industry.
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve issues with exceptional service
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through consistent service delivery
Qualifications
- High school diploma or equivalent (GED)
- Outstanding communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency (MS Office, POS systems)
- Strong problem-solving abilities under pressure
- Positive attitude and team player mentality
- No prior experience required – training provided