Job Description
Join our award-winning team at Grand Hospitality Chicago! We're urgently seeking enthusiastic Front Desk Agents to create memorable guest experiences. No prior experience required – we provide comprehensive training to launch your hospitality career in the heart of downtown Chicago. Enjoy competitive pay, flexible scheduling, and growth opportunities with a luxury hotel chain.
Why Apply?
• Paid on-the-job training
• Health benefits and 401k
• Employee discounts worldwide
• Career advancement paths
Responsibilities
- Deliver exceptional customer service to all guests
- Manage check-in/check-out procedures efficiently
- Handle reservations and room assignments
- Process payments and manage billing inquiries
- Coordinate with housekeeping and maintenance teams
- Maintain accurate guest records in property management systems
- Resolve guest concerns promptly and professionally
Qualifications
- No experience required – training provided!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts (nights/weekends)
- Professional appearance and demeanor