Job Description
Join our dynamic team as a Front Desk Agent and kickstart your hospitality career! We're urgently seeking motivated individuals with no prior experience to provide exceptional guest experiences at our downtown Chicago location. Full training provided – just bring your positive attitude and willingness to learn. Enjoy competitive pay, flexible scheduling, and growth opportunities within our award-winning hotel chain. Perfect for recent graduates or career changers looking for an exciting entry point into the hospitality industry.
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards through exceptional customer service
- Maintain a clean and organized front desk area
Qualifications
- No experience required – comprehensive training provided
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency (typing 25+ WPM)
- Punctuality and reliability with flexible availability
- Professional appearance and demeanor
- Ability to stand for extended periods
- Valid work authorization in the United States