Job Description
Join our award-winning hospitality team as a Front Desk Agent! We're urgently seeking passionate individuals to deliver exceptional guest experiences at our premier Portland location. No prior experience neededâwe provide comprehensive training to help you thrive in a dynamic environment. Enjoy competitive pay, career growth opportunities, and a supportive team culture. Perfect for career changers or recent graduates looking to start in hospitality!
Responsibilities
- Provide warm, professional check-in/check-out services to all guests
- Manage reservations, room assignments, and billing inquiries
- Address guest concerns promptly and maintain high satisfaction levels
- Coordinate with housekeeping and maintenance teams for seamless operations
- Utilize property management software efficiently
- Process payments and maintain accurate financial records
- Act as a local resource for guests regarding attractions and services
Qualifications
- High school diploma or equivalent (GED)
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Basic computer literacy and willingness to learn new systems
- Ability to work flexible shifts including weekends and holidays
- Positive attitude and commitment to guest service excellence
- Team player with collaborative mindset
- No hospitality experience requiredâtraining provided!