Job Description
We are seeking a dynamic and professional Front Desk Agent to join our award-winning team in the heart of San Diego. If you thrive in a fast-paced environment and have a passion for hospitality, we want to hear from you. We offer competitive pay, flexible shift schedules, and opportunities for rapid career advancement.
Why Join Us?
- Competitive hourly wage ($18.00 - $24.00)
- Health, Dental, and Vision Insurance
- Employee Discount on Room Nights
- Shift Differential for Night and Weekend shifts
- 401(k) Retirement Plan
Responsibilities
- Check guests in and out efficiently, ensuring all registration procedures are followed.
- Handle guest inquiries, complaints, and requests with the highest level of professionalism.
- Manage phone systems, emails, and correspondence in a timely manner.
- Monitor security systems and ensure the safety and security of all guests and employees.
- Assist with lobby cleanliness and maintenance of public areas.
- Process payments and manage daily cash reconciliation.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in hospitality, front desk, or customer service is preferred.
- Strong computer proficiency (PMS experience a plus).
- Excellent verbal and written communication skills.
- Ability to stand for long periods and lift up to 25 lbs.
- Must be available to work flexible shifts, including nights, weekends, and holidays.
- Professional appearance and demeanor.