Job Description
Are you ready to elevate your career in the hospitality industry?
Oklahoma City Premier Hospitality is currently seeking dedicated and dynamic individuals to join our award-winning team. We are experiencing rapid growth and are urgently hiring for various positions across our premium properties.
As a leader in local hospitality, we pride ourselves on delivering unparalleled guest experiences. Whether you are an experienced professional or a motivated newcomer, we offer a collaborative environment where your skills are valued and your growth is supported. Join us and be part of a team that sets the standard for excellence in Oklahoma City.
Responsibilities
- Greet and Welcome: Provide a warm, professional, and memorable first impression to every guest upon arrival.
- Front Desk Operations: Efficiently manage check-ins, check-outs, and room assignments using our Property Management System (PMS).
- Guest Communication: Answer inquiries via phone, email, and in person with patience and efficiency.
- Problem Resolution: Address guest complaints or requests immediately and escalate complex issues to management to ensure 100% guest satisfaction.
- Area Maintenance: Maintain the cleanliness and organization of the lobby, front desk, and common areas to meet our high aesthetic standards.
- Event Support: Assist with setting up and breaking down for in-house events and conferences as needed.
Qualifications
- Education: High school diploma or GED equivalent is required.
- Experience: Previous experience in customer service or the hotel industry is preferred but not mandatory for all roles.
- Skills: Strong verbal communication skills and a professional telephone manner.
- Technical Proficiency: Basic computer skills and familiarity with hotel software are a plus.
- Availability: Must be flexible to work weekends, holidays, and rotating shifts.
- Attributes: A friendly, energetic, and service-oriented attitude is essential.