Job Description
Join our award-winning hospitality team as a Front Desk Agent and experience the excitement of Los Angeles with weekly pay! We're seeking charismatic professionals to deliver exceptional guest experiences at our downtown luxury hotel. Enjoy competitive compensation, comprehensive benefits, and career advancement opportunities in one of the world's most vibrant cities.
Responsibilities
- Manage check-in/check-out procedures with precision and warmth
- Handle guest inquiries, complaints, and special requests
- Process payments, manage reservations, and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain a clean and organized front desk area
- Execute emergency procedures and safety protocols
Qualifications
- Minimum 1 year hospitality/customer service experience
- Proficiency in hotel management systems (e.g., Opera, Delphi)
- Exceptional communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Valid work authorization and clean background check
- Spanish fluency highly preferred
- Flexible availability including nights/weekends