Job Description
Join our award-winning team at the Grand Sacramento Hotel, where luxury meets local charm! We're urgently seeking passionate hospitality professionals to elevate our guest experience in California's vibrant capital. Enjoy competitive compensation, comprehensive benefits, and career growth opportunities in a dynamic environment. Perfect for team players ready to shine in the heart of Sacramento!
Responsibilities
- Deliver exceptional guest service across all hotel departments including front desk, housekeeping, and food & beverage
- Manage check-in/check-out processes efficiently while maintaining accuracy
- Resolve guest inquiries and concerns promptly with a solutions-oriented approach
- Collaborate with cross-functional teams to ensure seamless operations
- Adhere to all safety protocols and brand standards consistently
- Assist in training new staff members on service excellence
- Contribute to maintaining pristine facility conditions
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic knowledge of hotel management systems (PMS) a plus
- Valid California driver's license (if applicable to role)
- High school diploma or equivalent required
- Ability to lift 25 lbs and stand for extended periods
- Food Handler/ServSafe certification (for F&B roles)