Job Description
Join our award-winning team at Harborview Hotel & Resorts, where we're urgently hiring passionate hospitality professionals for immediate shift-based positions in Baltimore! Enjoy competitive pay, flexible schedules, and career advancement opportunities in a dynamic downtown location. We offer comprehensive training, employee discounts, and a supportive work environment designed for your success. Apply now to become part of Baltimore's premier hospitality destination!
Responsibilities
- Deliver exceptional guest service across front desk, housekeeping, and food & beverage departments
- Manage check-in/check-out processes efficiently using hotel management systems
- Maintain cleanliness standards in guest rooms and public areas
- Handle guest inquiries and resolve issues promptly with a solutions-oriented approach
- Collaborate with cross-functional teams during peak hours and special events
- Adhere strictly to safety protocols and sanitation guidelines
- Assist with inventory management and supply replenishment
Qualifications
- Minimum 1 year hospitality or customer service experience
- Flexible availability to work evenings, weekends, and holidays
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic computer literacy with POS systems
- Valid Maryland driver's license (if required for transportation duties)
- Ability to stand/walk for extended periods and lift up to 25 lbs