Job Description
Immediate openings for hotel professionals in Atlanta! Join our award-winning team at Grand Hospitality Group where we deliver exceptional guest experiences 24/7. We're urgently seeking dedicated individuals to fill critical shift-based positions across our luxury downtown property. Enjoy competitive pay, comprehensive benefits, and opportunities for career advancement in Atlanta's thriving hospitality scene. Apply today to become part of our dynamic team!
Responsibilities
- Provide exceptional guest check-in/check-out services with attention to detail
- Manage room reservations and address guest inquiries promptly
- Operate hotel management systems (PMS) and process payments accurately
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle emergency situations following established protocols
- Upsell hotel services and amenities to enhance guest satisfaction
- Maintain cleanliness and organization of front desk area
Qualifications
- Minimum 1 year hotel or customer service experience required
- Ability to work flexible shifts including nights, weekends, and holidays
- Strong communication and problem-solving skills
- Proficiency with hotel management software (Opera, etc.)
- Valid Georgia driver's license and reliable transportation
- Ability to multitask in fast-paced environment
- Basic knowledge of local attractions and transportation
- Positive attitude with commitment to teamwork