Job Description
Join our award-winning luxury hotel in the heart of Seattle! We're seeking a charismatic Weekend Front Desk Agent to deliver exceptional guest experiences during peak Saturday and Sunday shifts. This role is perfect for hospitality professionals who thrive in high-energy environments and excel at creating memorable moments for our discerning international clientele.
Responsibilities
- Manage check-in/check-out procedures with precision and warmth
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate guest records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain lobby area appearance and supplies
Qualifications
- 2+ years front desk or customer service experience
- Proficiency in Opera/PMS systems
- Exceptional communication and conflict resolution skills
- Ability to work weekends and holidays consistently
- Valid Washington State Food Handler's Card
- Basic knowledge of Seattle attractions