Job Description
Join our award-winning team at Grand Plaza Hotel, Orlando's premier luxury destination! We're seeking passionate hospitality professionals to deliver exceptional guest experiences during weekend shifts. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in Florida's tourism capital. What We Offer: Comprehensive training, employee discounts, career advancement opportunities, and a supportive culture where your dedication is celebrated. Why Orlando? Experience world-class attractions, year-round sunshine, and a thriving hospitality industry. Apply now to become part of our legacy of excellence!
Responsibilities
- Check in/out guests with efficiency and warm hospitality
- Manage reservations using hotel property management systems
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards in appearance and service delivery
- Assist with valet and concierge services as needed
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency with Opera or similar property management systems
- Exceptional communication and conflict resolution skills
- Flexible availability including weekends and holidays
- Basic knowledge of Orlando attractions and local area
- Valid Florida driver's license (for valet duties)
- Ability to stand for extended periods and lift 25 lbs
- High school diploma or equivalent required