Job Description
Are you a people person looking for a rewarding career in the heart of Jacksonville, Florida? Apex Hospitality Solutions is currently seeking a dedicated Weekend Front Desk Agent to join our growing team. If you thrive in a fast-paced environment and enjoy making guests feel welcome, we want to hear from you!
As a Weekend Agent, you will be the first point of contact for our guests, ensuring their stay is seamless from check-in to check-out. We offer a competitive salary, flexible weekend schedules, and a supportive work environment.
Why Join Us?
- Competitive hourly pay ($18 - $22/hr).
- Flexible weekend shift options.
- Employee discount programs.
- Career growth opportunities within the company.
Responsibilities
- Greet and welcome guests with a warm, professional demeanor upon arrival.
- Check guests in and out efficiently using property management systems (PMS).
- Handle guest inquiries, complaints, and requests with patience and empathy.
- Manage phone lines and assist with direction and information requests.
- Assist in maintaining the cleanliness and organization of the reception area.
- Process payments and handle cash transactions accurately.
Qualifications
- High school diploma or GED equivalent required.
- Previous front desk or customer service experience preferred but not mandatory.
- Must be available to work weekends (Saturday and Sunday).
- Strong verbal communication skills and a friendly attitude.
- Proficiency in Microsoft Office Suite and basic computer skills.