Job Description
Join the Front Line of Hospitality in Raleigh!
Are you a people person looking for a rewarding weekend job? Raleigh Hospitality Group is currently seeking a dedicated Front Desk Agent to join our team. We are proud to offer a dynamic work environment where no prior experience is necessary—just a great attitude and a willingness to learn.
We are looking for someone who thrives in a fast-paced environment and enjoys making guests feel welcome. If you are looking to kickstart your career in the hospitality industry, this is the perfect opportunity for you.
Responsibilities
- Greet and Welcome: Provide a warm and professional welcome to all guests, ensuring a positive first impression.
- Guest Services: Handle check-ins, check-outs, and reservations efficiently using our property management system.
- Communication: Answer incoming phone calls and emails promptly, addressing guest inquiries and requests.
- Administrative Support: Manage mail, faxes, and general office duties to ensure smooth operations.
- Security & Safety: Assist in monitoring the premises and ensuring a safe environment for guests and staff.
Qualifications
- Availability: Must be available to work weekends (Saturday and Sunday) and some holidays.
- Communication: Excellent verbal and written communication skills in English.
- Attitude: A friendly, professional, and service-oriented demeanor.
- Computer Skills: Basic proficiency with computers and ability to learn new software quickly.
- Reliability: Punctual and dependable with a strong work ethic.