Job Description
We are seeking a friendly and organized Front Desk Agent to join our team. This is a Weekend Shift position perfect for individuals looking for flexible hours. No prior experience is required, as we provide comprehensive training to help you succeed.
As the first point of contact for our guests, you will ensure a welcoming and professional atmosphere. We pride ourselves on exceptional customer service and are looking for someone who shares our passion for hospitality.
Responsibilities
- Check guests in and out efficiently using the property management system.
- Answer and direct phone calls with a professional and polite tone.
- Handle front desk inquiries regarding hotel amenities, local attractions, and directions.
- Process payments and handle minor cash handling and credit card transactions.
- Maintain the cleanliness and organization of the front desk area.
- Assist with mail, packages, and general concierge services.
Qualifications
- No prior experience required; training is provided.
- Strong interpersonal and communication skills.
- Must be available to work weekends (Saturday and Sunday).
- Basic computer literacy and typing skills.
- A friendly, approachable, and customer-focused attitude.
- Ability to stand for extended periods and lift up to 20 lbs.