Job Description
Are you looking for a rewarding career in the hospitality industry? The Baltimore Harbor Hotel is seeking dynamic and detail-oriented individuals to join our elite team for our high-volume weekend shifts. We pride ourselves on delivering world-class service and creating unforgettable guest experiences in the heart of the city. If you are a 'Weekend Warrior' looking to work in a fast-paced, upscale environment, we want to meet you. Enjoy competitive pay, flexible scheduling, and the chance to work in one of the most historic cities in the United States.
Responsibilities
- Provide exceptional customer service to guests, ensuring their stay is comfortable and memorable.
- Assist with front desk operations, including check-ins, check-outs, and answering inquiries.
- Maintain the cleanliness and organization of guest rooms, public areas, and back-of-house spaces.
- Handle guest requests and complaints efficiently with a positive attitude.
- Collaborate with the culinary and housekeeping teams to ensure seamless operations.
- Adhere to all safety and sanitation standards and hotel policies.
Qualifications
- Previous experience in hospitality, hotel, or customer service is preferred.
- Strong interpersonal and communication skills.
- Ability to work flexible hours, including weekends and holidays.
- High school diploma or GED equivalent.
- Proficiency in basic computer applications and POS systems.
- A professional appearance and a positive, can-do attitude.