Job Description
Join our award-winning team at Grand Plaza Hotel in Philadelphia! We're urgently hiring passionate hospitality professionals for immediate shift-based positions. Enjoy competitive pay, flexible scheduling, and career growth in a dynamic environment. Perfect for dedicated individuals seeking stable, local careers in Pennsylvania's thriving hospitality sector.
Responsibilities
- Provide exceptional guest service during check-in, check-out, and throughout guest stays
- Manage reservations, billing inquiries, and room assignments efficiently
- Maintain cleanliness and operational standards in public areas and guest rooms
- Collaborate with housekeeping, maintenance, and management teams
- Handle guest concerns promptly and resolve conflicts professionally
- Adhere to safety protocols and emergency procedures
Qualifications
- Minimum 1 year hospitality or customer service experience preferred
- Ability to work flexible shifts (nights, weekends, holidays)
- Strong communication and problem-solving skills
- Basic computer proficiency with reservation systems
- High school diploma or equivalent required
- Ability to stand/walk for extended periods
- Pennsylvania residency required for local hiring