Job Description
Join our award-winning Grand Plaza Hotel team in vibrant Austin, TX! We're seeking passionate hospitality professionals to deliver exceptional guest experiences during high-demand weekend shifts. Enjoy competitive pay, flexible scheduling, and career advancement opportunities in one of Texas' most dynamic cities. Our commitment to excellence has made us a top destination for weekend hospitality careers in Austin.
Responsibilities
- Manage daily front desk operations during weekend shifts with precision
- Lead guest check-in/check-out processes with personalized service
- Resolve guest inquiries and elevate satisfaction through proactive solutions
- Train and mentor weekend staff on service standards
- Coordinate housekeeping and maintenance requests seamlessly
- Monitor inventory and operational supplies
- Implement safety protocols for weekend operations
Qualifications
- 2+ years hospitality management experience
- Proven weekend shift availability (Fri-Sun)
- Texas Food Handler certification preferred
- Advanced conflict resolution skills
- Proficiency in hotel management software (Opera, etc.)
- Ability to work in fast-paced weekend environments
- Valid Texas driver's license
- Spanish fluency highly valued