Job Description
Join our award-winning team at Grand Plaza Hotels as a Weekend Hotel Shift Worker! We're seeking energetic hospitality professionals to deliver exceptional guest experiences during our busiest weekend shifts. Enjoy competitive pay, flexible scheduling, and a dynamic work environment where your contributions make a real impact. Perfect for students, second earners, or those seeking weekend-focused opportunities. Apply today to become part of Wichita's premier hospitality destination!
Responsibilities
- Manage seamless guest check-in/check-out processes using hotel software
- Handle guest inquiries and resolve issues with professionalism and empathy
- Coordinate housekeeping and maintenance requests for optimal guest satisfaction
- Process payments and maintain accurate financial records
- Monitor security systems and ensure lobby area standards
- Assist with event setup and special guest requests
- Collaborate with cross-functional teams during peak weekend operations
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and conflict resolution skills
- Proficiency with reservation systems and basic software
- Ability to work weekends and holidays reliably
- Attention to detail in financial transactions
- Physical ability to stand for extended periods
- Valid Kansas hospitality certification (or willingness to obtain)