Job Description
Join our dynamic hospitality team at Grand City Hotels as a Weekend Shift Worker! We're seeking energetic professionals to deliver exceptional guest experiences during peak weekend hours. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in Chicago's iconic downtown. Perfect for students, second-job seekers, or those seeking weekend-focused opportunities.
As a Weekend Shift Worker, you'll be the face of our luxury hotel, ensuring seamless operations and guest satisfaction. We offer comprehensive training, career advancement opportunities, and a supportive team culture. Work where every weekend brings new experiences and connections!
Responsibilities
- Provide exceptional front desk service including check-ins, check-outs, and guest assistance
- Manage room inventory and coordinate housekeeping requests
- Handle guest inquiries and resolve service issues promptly
- Operate hotel management systems and POS equipment
- Monitor security protocols and ensure guest safety
- Collaborate with dining and event teams for seamless operations
- Maintain cleanliness and organization of public areas
Qualifications
- Previous hotel or customer service experience preferred
- Availability to work flexible weekend shifts (Fri-Sun)
- Strong communication and problem-solving skills
- Basic computer proficiency with hotel software
- Ability to stand for extended periods and lift 25 lbs
- Professional appearance and positive attitude
- Must be 18+ years old
- Valid Illinois work authorization