Job Description
Join our award-winning team at Grand Plaza Hotel Minneapolis, where hospitality meets excellence! We're seeking passionate Weekend Hotel Staff to create unforgettable experiences for our discerning guests. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in the heart of downtown Minneapolis. As a cornerstone of our service team, you'll be essential to our weekend operations and guest satisfaction. Perfect candidates thrive in fast-paced settings and take pride in delivering exceptional service.
Responsibilities
- Provide exceptional guest check-in/check-out services with efficiency and warmth
- Manage room inventory and coordinate with housekeeping for seamless turnover
- Handle guest inquiries and resolve issues promptly with a solutions-oriented approach
- Process payments and maintain accurate financial records
- Assist with valet services and luggage handling for arriving/departing guests
- Collaborate with dining and event teams for integrated guest experiences
- Uphold brand standards through professional appearance and conduct
Qualifications
- 1+ years of hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends, evenings, and holidays reliably
- Basic proficiency in hotel management systems (e.g., Opera, PMS)
- Valid Minnesota driver's license for valet positions
- Flexibility to adapt to dynamic guest needs
- Ability to stand/walk for extended periods
- Must pass background check and drug screening