Job Description
Join our award-winning team at the Grand Atlanta Hotel as a Front Desk Agent! We're seeking dynamic professionals to deliver exceptional guest experiences with immediate weekly pay opportunities. Enjoy competitive compensation, comprehensive benefits, and career growth in Atlanta's vibrant hospitality scene. Apply now to start your journey with us!
Responsibilities
- Check in/out guests efficiently using property management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve service concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services to enhance guest satisfaction
Qualifications
- High school diploma or equivalent required
- Minimum 1 year hotel front desk or customer service experience
- Proficiency with PMS systems (e.g., Opera, Delphi)
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy and cash handling experience
- Valid driver's license preferred