Job Description
Join our award-winning team at the Austin Grand Hotel! We're seeking passionate individuals to deliver exceptional guest experiences during weekend shifts. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in the heart of downtown Austin. Perfect for students, hospitality professionals, or those seeking weekend opportunities.
Responsibilities
- Provide exceptional guest check-in/check-out service with efficiency and warmth
- Manage room assignments and resolve guest inquiries promptly
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Uphold brand standards through meticulous attention to detail
- Collaborate with cross-departmental teams during peak weekend periods
- Assist with event setup and guest amenities as needed
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends and flexible hours
- Basic computer proficiency with reservation systems
- Problem-solving abilities with a guest-first mindset
- Valid Texas driver's license (if driving required)
- Ability to stand/walk for extended periods
- Positive attitude and team-oriented approach