Job Description
Join our award-winning downtown Austin hotel and be part of a dynamic team delivering exceptional guest experiences! We're seeking passionate individuals to fill critical weekend shifts in our vibrant hospitality environment. Enjoy competitive pay, flexible scheduling, and the opportunity to work in one of America's most exciting cities. Perfect for students, career changers, or anyone seeking weekend work with growth potential.
Our team thrives on creating memorable stays, and we're looking for dedicated professionals who share our commitment to excellence. With comprehensive training and a supportive culture, you'll develop valuable skills while contributing to Austin's premier hospitality destination.
Responsibilities
- Deliver exceptional guest service across front desk, housekeeping, and concierge roles
- Manage check-in/check-out processes efficiently using hotel software systems
- Handle guest inquiries and resolve service issues promptly
- Maintain pristine guest rooms and common areas to brand standards
- Coordinate with maintenance, security, and dining teams for seamless operations
- Process payments and manage financial transactions accurately
- Adhere to all safety protocols and emergency procedures
Qualifications
- Minimum 1 year hospitality or customer service experience preferred
- Flexible availability for weekend shifts (Fri-Sun) and holidays
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency and point-of-sale system knowledge
- Valid Texas Food Handler/Seller certification (or willingness to obtain)
- Professional appearance and positive attitude