Job Description
Join our award-winning luxury hotel in Tampa, FL, and be part of a dynamic team delivering exceptional guest experiences during peak weekend periods. We're seeking passionate hospitality professionals to fill critical weekend shifts across front desk, housekeeping, and guest services roles. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a vibrant downtown location near Tampa's top attractions.
Responsibilities
- Deliver exceptional guest service at front desk including check-ins, check-outs, and concierge assistance
- Manage housekeeping operations for guest rooms and public areas ensuring cleanliness standards
- Handle guest inquiries and resolve issues promptly with a solutions-oriented approach
- Coordinate with maintenance and security teams for seamless property operations
- Maintain accurate records of guest requests and incident reports
- Adhere to all hotel safety protocols and emergency procedures
- Collaborate with cross-functional teams to ensure smooth weekend operations
Qualifications
- Minimum 1 year hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends, evenings, and holidays reliably
- Basic computer proficiency and POS system knowledge
- Valid Florida driver's license (if driving required for duties)
- Ability to stand/walk for extended periods and lift up to 25 lbs
- High school diploma or equivalent required
- Must pass background check and drug screening