Job Description
Join our dynamic hospitality team at Grand Plaza Hotel in vibrant San Jose! We're seeking passionate Weekend Hotel Staff to deliver exceptional guest experiences during peak weekend operations. Enjoy competitive pay, flexible scheduling, and a supportive work environment in California's premier tech hub. Perfect for students, dual-job holders, or those seeking weekend-focused opportunities. Apply today to become part of San Jose's premier hospitality destination!
Responsibilities
- Provide exceptional front desk services including check-ins, check-outs, and guest assistance
- Manage room reservations and ensure accurate guest records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Uphold brand standards through professional appearance and service
- Assist with valet services and luggage handling as needed
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work weekends and holidays reliably
- Basic computer proficiency with reservation systems
- Valid California driver's license (for valet positions)
- Ability to stand for extended periods and lift 25 lbs
- Flexible availability including weekends and evenings
- Positive attitude and team-oriented mindset