Job Description
Join our award-winning team at Grand Canyon Hospitality Group! We're seeking a dynamic Hotel Shift Manager to oversee daily operations at our premium Tucson location. Enjoy the stability of weekly pay and flexible shift schedules while delivering exceptional guest experiences in Arizona's vibrant hospitality scene. This role offers rapid career advancement with competitive compensation and comprehensive benefits.
As a cornerstone of our operational excellence, you'll ensure seamless service delivery across all departments while mentoring staff to uphold our brand's gold-standard service. If you thrive in fast-paced environments and value consistent pay cycles, this is your opportunity to grow with an industry leader.
Responsibilities
- Supervise front desk, housekeeping, and maintenance teams during assigned shifts
- Resolve guest inquiries and operational challenges with exceptional service
- Manage inventory control and supply chain logistics for hotel departments
- Train and develop staff on SOPs and brand standards
- Implement safety protocols and emergency procedures
- Conduct shift handovers with detailed operational reports
- Optimize staffing schedules based on occupancy forecasts
Qualifications
- 3+ years hotel management experience in shift-based roles
- Proven ability to lead cross-functional teams in high-volume settings
- Strong knowledge of PMS systems and hospitality software
- Excellent conflict resolution and customer service skills
- Flexible availability including nights, weekends, and holidays
- Arizona Food Handler certification (or ability to obtain within 30 days)
- Valid driver's license and clean driving record