Job Description
Join our award-winning luxury hotel in the heart of Washington DC and become part of a dynamic hospitality team! We're seeking passionate Weekend Hotel Staff to deliver exceptional guest experiences during peak weekend operations. Enjoy competitive pay, flexible scheduling, and opportunities for growth in one of DC's most iconic locations.
Responsibilities
- Provide exceptional guest service at check-in, check-out, and during all interactions
- Manage room assignments and ensure seamless check-in/check-out processes
- Handle guest inquiries and resolve issues promptly with professionalism
- Maintain accurate records using hotel management systems
- Coordinate with housekeeping and maintenance teams for room readiness
- Process payments and manage cash handling procedures
- Assist with valet services and guest transportation coordination
Qualifications
- Previous hotel or hospitality experience preferred
- Strong customer service and communication skills
- Ability to work efficiently in a fast-paced environment
- Proficiency with hotel management software (e.g., Opera, Fidelio)
- Valid driver's license (for valet positions)
- Flexible availability including weekends and holidays
- Basic math and cash handling skills
- Ability to stand for extended periods