Job Description
Are you looking for a rewarding career in the heart of the nation's capital? Grand Washington Suites is seeking dedicated professionals to join our elite hospitality team, specifically for our high-demand weekend shifts.
We offer a dynamic work environment where your contributions matter. As a weekend staff member, you will play a crucial role in ensuring our guests enjoy an unforgettable experience during their stay. We pride ourselves on exceptional service and are looking for individuals who share our passion for excellence.
Why join us?
- Flexible weekend schedules
- Competitive hourly pay
- Employee discounts on dining and stays
- Opportunities for advancement
Responsibilities
- Check-in and check-out guests efficiently, ensuring a seamless arrival and departure experience.
- Provide exceptional customer service by addressing guest inquiries, requests, and concerns promptly.
- Assist with housekeeping duties, including room preparation, restocking amenities, and maintaining a pristine environment.
- Monitor security systems and assist with lobby security to ensure the safety and comfort of all guests.
- Handle cash transactions and process payments accurately using the Point of Sale (POS) system.
- Collaborate with the front desk and housekeeping teams to ensure operational efficiency.
- Maintain a professional appearance and demeanor at all times, adhering to the company's dress code and grooming standards.
Qualifications
- High school diploma or equivalent required.
- Previous experience in hospitality, customer service, or hotel operations is preferred but not mandatory.
- Must be available to work weekends (Friday, Saturday, and Sunday).
- Strong interpersonal and communication skills with a friendly and approachable attitude.
- Ability to stand for extended periods and lift light to moderate objects.
- Proficiency in basic computer operations and POS systems.
- Reliable transportation to the workplace.