Job Description
Join our award-winning Oakland hotel team and enjoy the financial security of weekly pay! We're seeking passionate hospitality professionals to deliver exceptional guest experiences in the heart of the Bay Area. Benefits include: Weekly direct deposit, complimentary meals, employee discounts, and career advancement opportunities.
Responsibilities
- Deliver 5-star guest service through personalized check-in/check-out experiences
- Manage reservations and optimize room occupancy using PMS systems
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle guest inquiries and resolve complaints with professionalism
- Process payments and maintain accurate financial records
- Assist with event setup and special guest requests
- Uphold brand standards and safety protocols
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Proficiency with reservation software (Opera, etc.)
- Valid California Food Handler Card (or willingness to obtain)
- Ability to stand for extended periods and lift 25 lbs
- Positive attitude and teamwork mentality
- Professional appearance and fluency in English