Job Description
Join our award-winning team at Grand Hospitality Group and launch your career in luxury hospitality! We're seeking passionate individuals with no prior experience to become Hotel Associates at our premier San Francisco and New York properties. This is your gateway to the exciting world of hotel operations with comprehensive training and growth opportunities. Work in iconic locations while delivering exceptional guest experiences in a supportive environment.
Responsibilities
- Deliver warm, professional guest check-in/check-out experiences
- Manage reservations and respond to guest inquiries promptly
- Assist with concierge services and local recommendations
- Handle billing transactions and maintain accurate records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Participate in ongoing hospitality training programs
Qualifications
- No prior hotel experience required – we train all associates!
- High school diploma or equivalent (GED)
- Outstanding customer service mindset
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Basic computer proficiency
- Positive attitude and team player mentality
- Authorization to work in the United States