Job Description
Join our award-winning team as a Front Desk Agent and experience the future of hospitality with daily pay! We're seeking energetic professionals to deliver exceptional guest experiences at our flagship downtown Kansas City location. Enjoy competitive daily payouts, flexible scheduling, and comprehensive benefits including complimentary hotel stays and career advancement opportunities. Be the first point of contact for our international clientele while working in a state-of-the-art facility with cutting-edge reservation systems.
Responsibilities
- Check in/out guests efficiently using PMS systems while maintaining accurate records
- Process payments and manage cash handling procedures with precision
- Resolve guest inquiries and complaints with exceptional service standards
- Coordinate with housekeeping and maintenance teams to ensure operational excellence
- Upsell premium services and amenities to enhance guest experience
- Maintain security protocols and emergency response procedures
- Prepare daily reports and maintain occupancy statistics
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency in Opera, Fidelio, or similar property management systems
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Basic knowledge of local attractions and transportation
- Valid Missouri driver's license preferred
- Flexible availability including weekends and holidays
- Professional appearance and positive attitude