Job Description
Join New York's premier luxury hotel chain and become part of our award-winning hospitality team! We're urgently seeking passionate Hotel Staff to deliver exceptional guest experiences in the heart of Manhattan. Enjoy competitive compensation, comprehensive benefits, and career growth opportunities in a dynamic environment.
Why Join Us?
• Premium work culture with industry-leading training
• Health/dental/vision insurance + 401(k)
• Employee discounts on hotel stays worldwide
• Flexible scheduling options
Responsibilities
- Deliver exceptional guest check-in/check-out experiences
- Manage room inventory and housekeeping coordination
- Handle guest inquiries and resolve service issues
- Operate PMS systems and process payments
- Maintain cleanliness standards in public areas
- Collaborate with F&B and maintenance teams
- Upsell hotel services and amenities
Qualifications
- Minimum 1 year hotel/hospitality experience
- Strong communication and problem-solving skills
- Ability to work flexible shifts (nights/weekends)
- Basic knowledge of hotel management systems
- Valid NYC Food Handler's Certificate
- Fluent in English (Spanish/Chinese a plus)
- Ability to stand for extended periods