Job Description
Join our dynamic team as a Front Desk Agent with daily pay and flexible shift options in the heart of Memphis! We're seeking customer-focused professionals to deliver exceptional guest experiences at our downtown property. Enjoy competitive hourly wages plus tips, with pay processed daily through our secure system. Perfect for students, gig workers, or those seeking flexible schedules. No hidden fees – just reliable compensation for your hard work.
As a key ambassador of our brand, you'll handle check-ins, manage reservations, and resolve guest inquiries with professionalism. Our supportive environment offers growth opportunities and complimentary on-site parking. Start earning immediately with our unique daily pay model!
Responsibilities
- Efficiently manage guest check-in/check-out processes using hotel systems
- Handle reservation inquiries and modify bookings with precision
- Resolve guest concerns promptly and escalate complex issues to management
- Process payments accurately and maintain secure cash handling procedures
- Coordinate with housekeeping and maintenance teams for seamless operations
- Provide local recommendations to enhance guest experiences
- Maintain detailed shift logs and incident reports
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience in hospitality preferred
- Proficiency with reservation systems (e.g., Opera, PMS)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic math and cash handling proficiency
- Valid Tennessee driver's license (if required for errands)
- Positive attitude with problem-solving mindset