Job Description
Join our dynamic team at the Grand Harbor Hotel in Baltimore, MD! We're seeking enthusiastic individuals with a passion for hospitality to fill entry-level hotel positions. No prior experience required – we provide comprehensive training! Enjoy competitive pay, flexible schedules, and opportunities for career growth in the heart of Maryland's vibrant tourism industry.
As a valued team member, you'll deliver exceptional guest experiences while working in a supportive environment. Perfect for career changers, recent graduates, or anyone seeking a fresh start in hospitality.
Responsibilities
- Provide exceptional guest service at front desk, concierge, or housekeeping stations
- Manage check-in/check-out processes efficiently and accurately
- Respond promptly to guest inquiries and resolve service issues
- Maintain cleanliness and order in public areas and guest rooms
- Collaborate with team members to ensure seamless hotel operations
- Adhere to safety and sanitation protocols
- Assist with event setup and guest activities as needed
Qualifications
- No prior hotel experience required – training provided!
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer literacy
- Flexible availability including evenings, weekends, and holidays
- Positive attitude and team player mentality
- High school diploma or equivalent
- Valid work authorization in the United States