Job Description
Join our award-winning Miami Beach luxury hotel as a Front Desk Agent! We're seeking energetic hospitality professionals to deliver exceptional guest experiences in our vibrant coastal setting. Perfect for career starters, this role offers comprehensive training and growth opportunities within our global hotel group. Enjoy competitive compensation, flexible scheduling, and a dynamic team environment in one of America's top travel destinations.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and optimize room allocations
- Resolve guest inquiries and service requests promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for safety and cleanliness
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent required
- Previous hospitality experience preferred but not mandatory
- Strong communication and interpersonal skills
- Proficiency with basic computer applications
- Ability to work flexible shifts including weekends/holidays
- Attention to detail and problem-solving aptitude
- Fluent English; Spanish proficiency highly valued
- Valid work authorization required