Job Description
Join our award-winning hospitality team at Grand City Hotels & Resorts in downtown Chicago! We're seeking passionate individuals to start their careers in the luxury hotel industry. No experience necessary – we provide comprehensive training to develop your skills in guest relations, operations, and service excellence. Work in a stunning Art Deco landmark hotel with panoramic city views and a team dedicated to creating memorable experiences. Benefits include competitive pay, meal discounts, career advancement opportunities, and a supportive work environment.
Responsibilities
- Deliver exceptional guest service across front desk, concierge, and housekeeping functions
- Manage check-in/check-out procedures with accuracy and efficiency
- Respond to guest inquiries and resolve service issues promptly
- Collaborate with cross-departmental teams for seamless operations
- Maintain pristine guest areas and public spaces
- Assist with event setup and guest amenities coordination
- Adhere to all safety and hygiene protocols
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Basic computer literacy and comfort with reservation systems
- Professional appearance and positive attitude
- Detail-oriented with excellent organizational abilities
- Team player with customer-first mindset
- No prior hotel experience required – training provided