Job Description
Are you a proactive individual with a passion for hospitality looking to launch your career in one of America's most historic and dynamic cities? Boston Luxury Suites is seeking a charismatic Entry Level Front Desk Agent to join our award-winning team. We are dedicated to providing exceptional guest experiences and offer a supportive environment for professional growth.
In this role, you will be the face of our property, ensuring every visitor feels welcomed and valued. If you thrive in a fast-paced environment and have a genuine desire to help others, we want to meet you. No prior experience is necessary; we provide comprehensive training to set you up for success.
Why Join Us?
- Competitive hourly wage ($18.00 - $22.00).
- Employee discounts on hotel stays and local dining.
- Opportunity for advancement into management roles.
- Modern, smoke-free workplace with a friendly team culture.
Responsibilities
- Provide a warm, professional greeting to guests upon arrival and departure.
- Manage the front desk operations, including check-ins, check-outs, and processing payments.
- Answer and route incoming calls with a polite and helpful tone.
- Handle guest inquiries, special requests, and resolve any issues efficiently.
- Monitor lobby cleanliness and maintain a welcoming atmosphere.
- Assist with mail distribution, package handling, and light administrative tasks.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Qualifications
- High school diploma or GED is required.
- Strong interpersonal and communication skills are essential.
- Basic computer literacy and ability to learn property management software quickly.
- Must maintain a professional appearance and demeanor at all times.
- Ability to work flexible shifts, including weekends and holidays.
- Must be legally authorized to work in the United States.