Job Description
We are seeking enthusiastic individuals to join our team as Entry Level Front Desk Agents in Tampa, FL. As the face of our company, you will welcome guests, manage operations, and ensure a seamless experience. We offer flexible shift work opportunities, making this a great role for those looking to start their hospitality career.
What You Will Do:
- Greet and welcome guests with a warm and professional demeanor.
- Manage the front desk operations, including check-ins and check-outs.
- Answer and direct phone calls and emails promptly.
- Process payments and handle cash transactions accurately.
- Maintain a clean and organized reception area.
- Assist guests with inquiries regarding local amenities and directions.
- Coordinate with housekeeping and maintenance teams.
Requirements:
- High school diploma or equivalent.
- Strong communication and interpersonal skills.
- Ability to work flexible shifts, including nights and weekends.
- Basic computer proficiency (Windows, MS Office).
- Must be reliable, punctual, and detail-oriented.
- Ability to stand for extended periods.
- No prior experience required; training provided.
Responsibilities
- Greet and welcome guests with a warm and professional demeanor.
- Manage the front desk operations, including check-ins and check-outs.
- Answer and direct phone calls and emails promptly.
- Process payments and handle cash transactions accurately.
- Maintain a clean and organized reception area.
- Assist guests with inquiries regarding local amenities and directions.
- Coordinate with housekeeping and maintenance teams.
Qualifications
- High school diploma or equivalent.
- Strong communication and interpersonal skills.
- Ability to work flexible shifts, including nights and weekends.
- Basic computer proficiency (Windows, MS Office).
- Must be reliable, punctual, and detail-oriented.
- Ability to stand for extended periods.
- No prior experience required; training provided.