Job Description
Are you a friendly, energetic individual ready to kickstart your career in hospitality? Hospitality Solutions Inc. is seeking enthusiastic Front Desk Agents for our vibrant Wichita location. No prior experience is required – we provide comprehensive training! Join our team and become the first point of contact for our valued guests, ensuring exceptional service during day and night shifts. Enjoy competitive pay, flexible scheduling, and a supportive work environment. If you're passionate about customer service and eager to grow professionally, apply today!
Responsibilities
- Manage guest check-in/check-out processes efficiently using property management systems
- Respond to guest inquiries via phone, email, and in-person with professionalism
- Handle reservations and room assignments accurately
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams to resolve guest issues
- Uphold brand standards through consistent service delivery
- Assist with administrative tasks like filing and inventory management
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to work flexible shifts, including nights, weekends, and holidays
- Customer-focused mindset with problem-solving abilities
- Attention to detail and organizational skills
- Reliable transportation to work site
- No prior experience required – training provided