Job Description
Join our award-winning team at Mountain View Lodge and launch your career in hospitality! We're seeking passionate individuals to deliver exceptional guest experiences in Colorado's premier destination. As an Entry-Level Hospitality Associate, you'll be the face of our luxury resort, creating memorable stays through attentive service and attention to detail. Enjoy competitive pay, comprehensive training, and opportunities for advancement in a dynamic work environment surrounded by Pike's Peak's stunning landscapes.
Responsibilities
- Provide exceptional guest check-in/check-out services with efficiency and warmth
- Manage reservations and room assignments using our property management system
- Address guest inquiries and resolve concerns promptly to ensure satisfaction
- Collaborate with housekeeping and maintenance teams for seamless operations
- Uphold resort standards for cleanliness and presentation in public areas
- Assist with event setup and guest services for conferences and weddings
- Participate in daily briefings and training sessions to enhance skills
Qualifications
- High school diploma or equivalent required
- 0-2 years of customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and problem-solving mindset
- Must be authorized to work in the United States
- Ability to stand/walk for extended periods