Job Description
Join our award-winning team at Grand Horizon Hotels, where we transform guest experiences into lifelong memories! We're seeking passionate individuals to kickstart their hospitality careers in sunny Miami Beach. As an Entry-Level Hospitality Associate, you'll be the heart of our operations, delivering exceptional service while gaining hands-on experience in one of Florida's most vibrant destinations. Enjoy competitive pay, comprehensive training, and opportunities for advancement within our growing portfolio of luxury properties.
Why Work With Us?⢠Industry-leading onboarding program⢠Health benefits for full-time associates⢠Employee discounts on hotel stays and dining⢠Career development pathways⢠Dynamic work environment in Miami's premier tourist destination
Responsibilities
- Deliver exceptional guest service through personalized check-in/check-out experiences
- Manage reservation systems and optimize room allocations
- Address guest inquiries and resolve concerns promptly
- Maintain pristine lobby areas and public spaces
- Coordinate with housekeeping and maintenance teams
- Process payments and manage financial transactions
- Assist with event setup and guest amenities
- Adhere to safety and sanitation protocols
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Proficiency in basic computer systems
- Excellent communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Positive attitude with problem-solving aptitude
- Valid Florida driver's license (if required for errands)
- Ability to stand for extended periods