Job Description
Join our award-winning team as a Front Desk Agent where your passion for hospitality shines! We're seeking enthusiastic individuals with no prior experience to create memorable guest experiences at our iconic New York location. Full training provided, competitive benefits, and immediate openings available. Be the first face guests see and start your hospitality career today!
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services to enhance guest experience
Qualifications
- No prior experience required - we provide comprehensive training!
- Exceptional communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Proficient in basic computer applications
- Positive attitude and customer service mindset
- Ability to work flexible shifts including weekends
- High school diploma or equivalent required