Job Description
Join our award-winning team at Grand Hotel Tucson as a Front Desk Agent! We're seeking energetic, customer-focused individuals with no prior experience to create memorable stays for our guests. Enjoy competitive pay, comprehensive training, and a vibrant work environment in the heart of Arizona. Perfect for career starters looking to grow in hospitality!
Responsibilities
- Warmly welcome and check in/out guests with professionalism
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold hotel safety and security protocols
- Utilize PMS software for daily operations
Qualifications
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Basic computer proficiency
- Strong problem-solving abilities
- Positive attitude and teamwork mindset
- Ability to stand for extended periods
- Flexible availability including weekends/holidays
- No experience required – we provide full training!