Job Description
Join the vibrant hospitality scene in Dallas at Grand Plaza Hotel! We're seeking enthusiastic entry-level candidates to deliver exceptional guest experiences in our dynamic downtown location. No prior experience required – we provide comprehensive training to kickstart your career in Texas's thriving tourism industry. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our award-winning team.
Responsibilities
- Deliver outstanding customer service to hotel guests in all public areas
- Assist with front desk operations including check-ins, check-outs, and reservations
- Support housekeeping and maintenance teams with room preparation and facility upkeep
- Manage guest inquiries and resolve issues promptly using our service standards
- Collaborate with cross-functional teams to ensure seamless guest experiences
- Maintain cleanliness and organization of lobby, dining areas, and common spaces
- Participate in daily briefings and implement operational improvements
Qualifications
- High school diploma or equivalent (GED)
- Basic computer literacy and willingness to learn property management systems
- Strong communication skills and friendly demeanor
- Ability to stand/walk for extended periods and lift up to 30 lbs
- Flexible availability including evenings, weekends, and holidays
- Texas Food Handler certification (will be provided if not already held)
- Positive attitude and passion for serving diverse clientele
- Must be authorized to work in the United States