Job Description
Launch your hospitality career with Grand Plaza Hotels! We're seeking energetic Entry Level Hotel Agents to join our Columbus, Ohio team. As the first point of contact for our guests, you'll deliver exceptional service while working flexible shifts. No experience? No problem! We provide comprehensive training to help you thrive in a dynamic hotel environment. Enjoy competitive pay, career growth opportunities, and the chance to work in one of Ohio's most vibrant cities.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Handle guest inquiries, requests, and resolve issues promptly
- Process payments and manage cash transactions accurately
- Coordinate with housekeeping and maintenance teams
- Perform nightly audits and report preparation
- Assist with event setup and special guest arrangements
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and POS system experience
- Strong communication and customer service skills
- Ability to stand/walk for extended periods
- Flexible availability including nights, weekends, and holidays
- Positive attitude and problem-solving mindset
- Previous hospitality experience preferred but not required