Job Description
Join our award-winning team at Grand Plaza Hotel in downtown Chicago! We're seeking enthusiastic individuals with no prior experience to start their hospitality careers. Our comprehensive training program will equip you with essential skills in guest services, operations, and teamwork. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a luxurious environment.
Why Join Us?
• Industry-leading training program
• Health benefits after 90 days
• Employee discounts on hotel stays
• Career advancement opportunities
• Vibrant downtown location
Responsibilities
- Deliver exceptional customer service to hotel guests
- Perform front desk check-in/check-out procedures
- Assist with housekeeping and room preparation
- Handle guest inquiries and resolve complaints
- Operate reservation systems and billing software
- Maintain cleanliness and organization of public areas
- Collaborate with team members for seamless operations
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends)
- Basic computer literacy
- Professional appearance and demeanor
- Ability to stand for extended periods
- Valid work authorization in the US