Job Description
Launch your career in hospitality with Grand Hospitality Group! We're seeking passionate, entry-level individuals to join our award-winning Detroit team. No experience required – we provide comprehensive training to transform your potential into professional excellence. Enjoy competitive pay, growth opportunities, and a vibrant workplace culture where every team member matters. Join us in creating unforgettable guest experiences at Detroit's premier hotel destination.
Responsibilities
- Deliver exceptional guest service across front desk, concierge, and housekeeping operations
- Manage check-in/check-out processes with accuracy and efficiency
- Respond to guest inquiries and resolve service issues promptly
- Maintain pristine guest rooms and public areas to brand standards
- Collaborate with cross-functional teams to ensure seamless operations
- Utilize hotel management systems for reservations and billing
- Uphold strict safety and sanitation protocols
- Support special events and VIP guest handling as needed
Qualifications
- High school diploma or equivalent required
- No prior experience necessary – training provided
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Attention to detail and problem-solving aptitude
- Basic computer literacy and willingness to learn new systems
- Positive attitude and team-oriented mindset
- Must be able to stand/walk for extended periods