Job Description
Join our award-winning team in Dallas! We're seeking passionate individuals to kickstart their hospitality career with no experience required. As an Entry Level Hotel Associate, you'll be the first point of contact for guests, creating memorable experiences while supporting daily operations. We provide comprehensive training and growth opportunities for motivated team members who thrive in customer-focused environments. Enjoy competitive pay, flexible scheduling, and a vibrant workplace culture in the heart of Dallas.
Responsibilities
- Greet and assist guests with check-in/check-out procedures using hotel systems
- Manage reservations and handle guest inquiries via phone, email, and in-person
- Maintain lobby cleanliness and ensure exceptional first impressions
- Collaborate with housekeeping and maintenance teams for guest requests
- Process payments and manage cash handling procedures accurately
- Resolve guest complaints with professionalism and discretion
- Participate in daily team briefings and training sessions
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency and willingness to learn new systems
- Ability to stand/walk for extended periods and lift 25 lbs
- Flexible availability including nights, weekends, and holidays
- Positive attitude with strong problem-solving abilities
- Valid Texas Driver's License preferred